Need Lead BSM Administrator at San Jose, CA // Very Urgent // GreenCard or US Citizens Only on W2

Hi,

Hope you are doing great,

This is Syed Layeeq from Cloudeeva Inc. We have a requirement for Lead BSM Administrator at San Jose, CA. Please review the Job description below and if you’d like to pursue this, please include a word copy of your latest resume along with a daytime phone number and rate in your response. You can also reach me at 732 593 8464.

Title: Lead BSM Administrator

Location: San Jose, CA

Required Skills:

• Tools Support
• TIS Technical Support 
• BSM Admin
• Datacenter Implementation

Job Description: 

Need to be very Competitive BSM Admin

Tools Support 

• Works independently towards providing support for escalated troubleshootingrequirements. . 
• Responsibility to guide junior professionals in troubleshooting non-routine and complex troubleshooting requirements. 
• Participates andprovides inputs towards implementation of various hardware and softwarepolicies and procedures/support and maintenance (e.g. Setting up new site /location). 
• May be completely responsible for systems administration for amedium sized company/large BU. 
• Guides new team members. 

TIS Technical Support

• Should be able to work independently in complex trouble-shooting andproviding high end technical support for products / solutions .
• Should have god understaing of the Domain and Recognize potential service andservices delivery issues with the client and recommend appropriate solutions.
• Should be able to handle cost benefit analysis if alternative methods existfor problem resolution.
• Should possess good communication skills to hanlde customer escalations andcomplex technical issues. 
• Should be a SME atleast in 2 of the products that arein scope of support. 
• Should have good knowledge on common errors / incidents thoccur frequently in the line of Product Support and should be able to propose technical solutions.
• Should have good knowledge and understanding of support tools and technologies.
• Should have good understanding of the Customers requirement and propose latterasolutions. 
• Helps in the design and evaluation of training programs for juniortech support engineers.
• Should have good understanding of the incident trends and therby manage shiftstechnical issues. 
• Should posses basic system administration skills to hanlde remonitoring and troubleshooting effectively. 

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Thanks & Regards

Syed Layeeq Ahmed

Cloudeeva Inc

(Formerly Bartronics America, Inc.)

104- Windsor Center Drive, Suite-300, 

East Windsor, New jersey- 08520

Phone No: 732 593 8464

Email:   sahmed@cloudeeva.com

IM & Gtalk: syedstaffing

Web: http://cloudeeva.com